Home Helpers® Franchise FAQ

You’ve Got Questions, We’ve Got Answers

Taking the first step toward becoming a home care franchise owner is exciting—but it can also be intimidating. It’s a big decision, and one that should be made with a lot of care and consideration. There’s no doubt you’ll have a few—or many—questions regarding this senior care franchise opportunity. Below, we have compiled a list of common questions and answers our prospective franchisees often have. Please feel free to explore them, and if you still have questions, reach out to us and we’ll be happy to help. We will be here for you throughout the entire journey.

Frequently Asked Questions

Does in-home care have high growth potential?

  • Home Care costs 75% less than Nursing Care
  • 89% of seniors want to age in place
  • Today, nearly half of all adults aged 45 or older are providing at least 20 hours of care for an adult loved one each week.
  • According to AARP, the ratio of potential family Caregivers to those over 80 will decrease from 7:1 today, to 4:1 by 2030, and to less than 3:1 by 2050. On average, adults aged 60+ with one or more adult children live more than 280 miles from their nearest child.

Do I need previous health or home care experience to become a franchisee?

  • No industry-specific knowledge is required. Everything you need is contained in our business model and training systems.
  • Many of our owners do not have healthcare experience and the majority have never owned their own business.
  • Our owners come from varying backgrounds—from the corporate world to stay-at-home parents – and everything in between.

What traits do our owners share?

  • Desire to help others in the local community
  • Commitment to providing Exceptional Care
  • Dream of building and owning a successful business
  • Motivation to achieve goals
  • Enjoy a challenge
  • Know what they want in life and are willing to go for it
  • Enjoy working with people
  • Receive satisfaction from doing a good job
  • Willing to learn
  • Believe in themselves

How much does a franchise cost?

  • The initial franchise fee is $48,900 (a great value compared to other brands in the space).
  • We usually suggest a minimum of $96,350 - $139,250 in cash on hand to launch your business to take care of expenses like state licensing, liability insurance, marketing, software, etc. Your initial investment range is noted in Item 7 of our Franchise Disclosure Document (FDD).

Do you finance the initial investment?

  • We offer access to third-party financing options customized for each buyer’s situation. These options range from using unsecured credit lines to home equity loans, to the use of your 401K without any penalties.

What makes you different from other home care companies?

  • Home Helpers® Home Care's primary care plan, Cared-4 provides every client with 24-hour care by bundling four key service solutions: Companion and Personal Care, 24-hour Monitoring, Wellness Calls, and Meals and Nutrition Planning.
  • Our track record of more than 25 years in franchising and serving more than 1,000 communities in North America.
  • We serve a vast marketplace of clients representing five distinct service markets. Our primary client is the senior market, but we also serve new parents and families, those coming home from illness or injury and those with chronic illnesses.
  • We are one of the few franchise systems in this space that awards the ability to provide both companion care and medical services with your franchise, so you can offer a full continuum of care. We give you the flexibility to add medical care, at no additional cost, as an additional profit center when you feel you’re ready.
  • Included in your franchise is Direct Link®, our proprietary medical alert suite of products. Not only is Direct Link® an additional profit center, it is also a huge competitive differentiator as technology becomes an integral part of the home care continuum.
  • No home care or business experience is necessary. You will be thoroughly trained using our proven business model and systems.
  • We award large, exclusive, and protected territories.
  • We provide a two-year onboarding program called iRamp.

What are the minimum financial qualifications for the franchise?

  • Minimum liquid capital of $100,000 and minimum net worth of $250,000.

How can I get a copy of the Franchise Disclosure Document (FDD)?

  • Get in touch with us to begin the mutual evaluation process. Our FDD review is Step 3 in our Steps to Ownership.

How are territories defined?

  • Your territory will be large, exclusive, and protected.
  • Territories are built with a population up to 250,000.
  • Territories are constructed with complete zip codes.

What ongoing support is provided to franchisees?

  • A dedicated Home Helpers® Performance Coach to provide consultative assistance focused on growing and scaling your business
  • Ongoing Training and Support includes field visits in your market; coaching sessions; best-practice webinars; weekly system-wide updates via our interactive intranet; Community Conversations with the CEO; a Home Helpers® owner’s support network via LinkedIn; regional meetings; and our outstanding annual National Conference featuring the latest advances designed specifically to continue your growth
  • Relationships with key vendors that leverage the strength of our vast number of offices to deliver high-quality products and services
  • Leads generated for you through our website, your local Home Helpers® provided office website, our national public relations campaigns, and social media plans. A proven referral-based marketing system with tools in place to promote your business.
  • Our world-class marketing team creates brochures, logos, ad slicks, apparel, stationery, websites, commercials, radio scripts, promotional items and trade show collateral – all ready for your customization to grow your business.

Why can’t I just start my own business? Why do I need a franchise?

  • A franchise provides a proven system, with everything from operations manuals to marketing materials.
  • You are in business for yourself, but not by yourself.
  • You can get started quicker, faster, and stronger with our exclusive two-year iRamp onboarding system.
  • With Home Helpers® Home Care you are part of a strong brand name with more than 25 years of experience and success from day one.
  • Access to a robust and complete library of marketing materials and resources.
  • Access to national alliances, accomplished vendors, and Partnership Programs.
  • A national website with more than 19 years of brand equity that generates client leads for you! Instant access/inclusion to our family of owners that share best practices.

How do I get started?

  • Get in touch with us to begin the mutual evaluation journey. You can sign up for one of our regularly scheduled webinars, use the button at the top of the page, or schedule time with a specific development team member on the Meet the Team page!

Have more questions about our home care franchise opportunity? We are excited to speak with you! Reach out to us today at (844) 899-8801.

Learn more about the opportunity and contact us today! Read More
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