Looking For a Great Home Caregiver? Here Are The 5 Most Important Qualities

Looking For a Great Home Caregiver? Here Are The 5 Most Important Qualities

If you’re starting your own in-home care business, the most important task is finding – and hiring – an exceptional team of caregivers. They not only have to consistently execute a high standard of care, but represent your business reliably, professionally, and compassionately. Here are the qualities you should be looking for in your in-home franchise caregivers.


Many seniors are reluctant to have a stranger come into their lives and help them with their intensely private and delicate needs. It is crucial for a caregiver to exhibit compassion and empathy. This will help build a strong rapport; having a good relationship with clients helps to build trust in the long term. Clients who trust their caregivers are more likely to reveal potentially serious medical issues, comply with any prescribed medical, dietary, or drug regimens, and exhibit lower levels of stress.

Advocacy and initiative

A caregiver should act as a champion for the client. While it was probably a family member who acquired caregiver services, it is critical that the caregiver works in the best interest of whomever requires the care. If it becomes evident that any family members are manipulating, neglecting, or in any way taking advantage of the client, the caregiver must take appropriate action to protect that client. Although it can be difficult to intervene on behalf of a client over which the caregiver holds no legal responsibility, it is nonetheless critical for that caregiver to notify the appropriate authorities if any abuse takes place.


Offering intimate care can be frustrating, particularly for clients who may be suffering from the initial (or later) stages of dementia. However, patience is key in building trust and ensuring the client feels secure.

Good judgement

Great caregivers offer personalized care, and rely upon their entire body of experience to inform them of what their clients require. Sometimes medications cause unusual side effects or changes in behavior. It is especially important that the caregiver executes sound judgement when clients are cognitively impaired, and unable to efficiently communicate their needs.


A caregiver is often tasked with companion duties, and must therefore do his/her best to keep the senior active and social. Maintaining a full social life is important to preserving and/or enhancing the client’s sense of physical and emotional well being. This might include escorting a client to a senior center, participating in a physician-recommended exercise routine, or simply taking the client on a walk around the neighborhood.


Great caregivers have great attitudes. In spite of all the obstacles their clients face, an enthusiastic caregiver does his/her best to improve their clients’ moods and encourage activity and independence. If the client feels good about their caregiver and looks forward to his/her visits, it helps to create a harmonious and healthy atmosphere.

If you’re interested in starting your own in-home care business, please visit our how-to page to learn how you can begin.